Insights
Insights on process, automation and AI
268 articles on business process management, RPA, intelligent automation, low-code, Appian and AI.
268 articles
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Do You Need A Document Management Solution?
Do You Need a Document Management Solution? Every business, no matter the size, relies on documents. Contracts, invoices, employee files, reports,...
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Logical Functions in Appian
Logical functions are basic building blocks in any business logic, and it's important to understand their behaviour to use them effectively. The...
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OpenText MBPM 9.8 Has Arrived, Here’s What You Need to Know
OpenText has just released OpenText MBPM 9.8 , the latest version of its long-standing business process management platform. This release introduces...
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Why Now Is the Time to Move from OpenText MBPM to Appian
For years, OpenText MBPM (formerly Metastorm BPM) served as a reliable platform for enterprise process automation. It was once the preferred choice...
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Appian Glossary: 100 Terms You Need to Know
A comprehensive glossary of the most important Appian terms, concepts, and features. Action A user-initiated task such as starting a process or...
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The top 5 things you didn't know about chatbots
You might think you know everything you need to know about chatbots, they’re conversational agents that use artificial intelligence to handle many...
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Intelligent Automation: The Future of Work
As technology continues to evolve, businesses are increasingly looking for ways to streamline their operations and reduce costs. One of the latest...
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How to Boost Your Enterprise Agility with Intelligent Automation
In today's fast-paced and ever-changing business environment, agility has become a critical factor for enterprises to remain competitive. However,...
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5 Steps to Improve Enterprise Agility with Intelligent Automation
There’s a revolution going on in the way things are getting done. We're facing a paradigm shift, as the combination of Artificial Intelligence (AI)...
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Top 5 Challenges of Finding Tech Staff for Digital Transformation
Using digital technologies to transform your business is essential for organisations of all sizes and industries. According to a KPMG survey, more...
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Property Letting Management Appian Application
The Property Letting Management application enables property lettings firms to maintain and manage all their properties on one application. Whether...
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Appian Haulage Document Planning System
Convedo's Haulage Document Planning System (HDPS) is a personalized client solution that streamlines the documentation process concerning haulage...
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Appian Maintenance Management Tool
Convedo's Maintenance Management Tool is a process solution for companies performing maintenance work to keep commercial buildings safe and...
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ROAP - Appian Robust Onboarding Automation Platform
It is well known that an employee's onboarding experience within an organisation plays a crucial role in improving engagement, retention and overall...
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Facility Issues and Orders management Appian Application
Convedo’s Facility Issues and Orders management application provides one portal to give organisations an overview of their sites/properties' health...
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MindHub - Appian Solution To Modernize Mental Health Provision
MindHub modernises mental health provision, by providing tools that enable mental health practitioners and their patients to monitor, communicate and...
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HR Automation: What Is It and How Can It Help You?
The human resources department is a crucial, yet often underappreciated, component of any organization. By taking charge of employee recruitment,...
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Convedo announces partnership with Celonis to leverage Process Mining technology and expertise
Convedo and Celonis enable customers in the EMEA region to achieve real business breakthroughs with the Celonis Execution Management System. London,...
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Pathway To Success With Chatbots
Deciding to use chatbots can feel like just the start of the journey. Many businesses tell us they can see the benefits but worry about the hassle...
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#25 Chatbot Adoption - The Process & Automation Podcast
Listen to all our episodes here. In this episode of the Process & Automation Podcast, The Automation Guys are sharing amazing tips for faster...
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Episode #24 - Intelligent Automation and Customer Success with Netcall's Richard Farrell
Listen to all our episodes here. In this episode of the Process & Automation Podcast, The Automation Guys welcome Richard Farrell, Chief Innovation...
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Convedo And DRUID Partner To Deploy Conversational A.I. Automation Solutions In the UK And The DACH Region
convedo is proud to partner with DRUID to deploy automation solutions in the UK and the DACH region. Working with many of the world’s leading...
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The Top 5 Most Valuable Chatbot Use Cases
The term “chatbot” describes any intelligent software agent that communicates with users in a human-like manner: handling queries in English or...
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Convedo Announces Gold Sponsorship of Appian Europe 2020
convedo is proud to be a gold sponsor of Appian Europe 2020, taking place virtually this year 14-15 October. convedo, the Intelligent Automation...
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Simplifying SAP S/4HANA Vendor/Supplier Onboarding with Automation
No company is an island: every organization depends on third parties to provide them with products and services that they can’t (or don’t want to)...
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Intelligent Process Automation for SAP S/4HANA
SAP S/4HANA is SAP’s enterprise resource planning (ERP) software built for the needs of large enterprises. While SAP S/4HANA is already a powerful,...
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Robotic Process Automation, Automate SAP with Blue Prism SAP Digital Skills
ERP systems are powerful ERP platforms and serve as the backbone of many companies. Still, there are some significant challenges that companies using...
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Transforming SAP S/4HANA with Process Mining
Process mining is a powerful technique to bring greater transparency to your business operations, improve your processes, and make smarter...
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6 Key Skills to Look for When You Hire Automation Experts
Automation developers are technology professionals who leverage automation to make organisational processes more efficient, cost-effective, and...
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COVID, Brexit, IR35: How to solve the UK automation skills gap
The UK automation skills gap is a thorny, persistent problem, especially given the looming impact of large-scale events such as Brexit, the COVID-19...
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Complement SAP with Low-Code Automation
Are you looking to scale your business faster but keep getting bottle-necked by development? T ake your SAP system to the next level with the help of...
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Take SAP to the Next Level
SAP automation, or low-code ERP automation, helps businesses in all industries address a wide range of needs. But for your business to fully benefit...
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Blue Prism World Virtual 2021
With countless businesses looking to automation to boost the future of work and according to Gartner 85% of enterprises deploying automation...
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8 Steps to Keeping Campus Safe During the Pandemic
These are trying times for universities around the world. Not only is COVID-19 spreading fear and disease within the academic community, disrupting...
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Respond at the speed of COVID-19
As HR departments are working to bring teams back to the workplace in the wake of the still ongoing pandemic, they face several challenges. To manage...
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How AI-Powered Process Automation Is Helping Companies Find a New Tomorrow
These are challenging times. Now, more than ever, businesses are looking for ways to streamline and optimize their operations. And on the quest for...
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Convedo's flagship product - Intelligent Capture Cloud, chosen finalist for DM Awards
convedo adds another feather to its hat! convedo's flagship product has been selected as a finalist for DM Awards in five categories. DM Awards is an...
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Convedo becomes member of SVC2UK’s 2019 Scale Up Club
Convedo, the Intelligent Automation company, has been selected in the Scale UP Club managed by the technology group Silicon Valley Comes to the UK...
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Dealing with Unstructured Data in RPA
Robotic process automation (RPA) uses intelligent software “robots” to automate many tedious, manual business processes. By making your human...
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RPA in Financial Services: 5 Use Cases
As we're moving further into the era of Artificial Intelligence (AI) and Machine Learning, one of the most prominent tech trends is Robotic Process...
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Convedo gets listed on G-Cloud
Convedo is very happy to announce that we are now listed on the G-Cloud Digital Marketplace as a Cloud hosting, solutions and services provider. This...
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The Rise of The Digital Bank
As one of the oldest industries, and one of the most resistant to technological change, banking and finance is overdue for a digital disruption. In...
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convedo joins FinTech Trade Mission to Germany
We are delighted join the group of some of London’s fastest-growing fintech and cyber companies on this virtual trade mission to Germany, as part of...
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AppianWORLD20 Hackathon nomination
We are proud to announce that our very own Lukas Meihsner has been selected as one of the five finalists for the Appian World 2020 Hackathon. The...
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How Intelligent Automation is making a difference
In today's rapidly growing technological era, the public sector is facing immense pressure from organisations and citizens to keep up and provide...
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Event: Everything you need to know about Intelligent Automation
Please join us for a 30 minute coffee break as we explore... What Intelligent Automation is How to identify the right processes for intelligent...
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What Is Digital Transformation and What Does It Really Mean For Your Business?
Digital transformation has quickly become a term that is thrown around without the organisation or employees, really defining or knowing what it...
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Intelligent Automation Challenges for Finance in 2020
Why do companies want Intelligent Automation? Intelligent Automation is increasingly becoming a staple in every industry, e.g. Banking, finance and...
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What’s new in OpenText MBPM v9.6
OpenText MBPM 9.6 comes with a significant amount of new features. Get in touch with our team of OpenText MBPM experts to arrange a demo of the new...
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How are organisations preparing for Intelligent Automation?
With the changing structure of a traditional workforce thanks to the implementation of automated processes, businesses are now rapidly looking to...
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Intelligent Automation Predictions for 2020
As the application of Intelligent Automation continues to grow, businesses in 2020 are finally looking to automate end-to-end operations rather than...
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How does robotic process automation help improve business processes?
2019 saw the continued promotion of robotic process automation (RPA) in the press with much of the coverage being overwhelmingly positive. With the...
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Artificial Intelligence and machine learning to improve operational excellence
Continuous improvement is the foundation of operational excellence. Businesses that have the processes, structures, and tools in place to best use...
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Why shift from cost efficiency to customer experience?
The old saying "The customer is always right" has never been more true than right now. Globalization, innovation and the internet are providing...
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What is OpenText AppWorks?
Organizations must deliver a differentiated customer experience and specify what employees, partners and customers want, when and how they want it....
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What are government leaders looking for in transformation solutions?
December 4th saw a celebration of low-code accomplishments and the growing adoption of the Appian platform at Appian PUBLIC SECTOR 19. Speakers from...
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What are government and technology leaders looking for in transformation solutions?
December 4th saw a celebration of low-code accomplishments and the growing adoption of the Appian platform at Appian PUBLIC SECTOR 19. Speakers from...
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Blog 1: How Intelligent Automation is improving public services
In today's rapidly growing technological era, the public sector is facing immense pressure from organisations and citizens to keep up and provide...
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How Intelligent Automation is making a difference - Blog Series 2
In the second blog of the series, we will show how Intelligent Automation has made significant improvements in the health and social care sector. By...
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convedo received the “Appian International Partner Award” for the second year in a row
After being presented with the ‘Value’ award at the Appian Partner event on 3rd December 2019 we are delighted to announce that we did it again and...
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Convedo take home 'Value' award at Appian event
Convedo is proud to announce that we were presented with the ‘Value’ award at the Appian Partner event on 3rd December 2019. This highlights...
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convedo gets awarded at prestigious DM Awards
Document Manager Awards, 2 8th November 2019 convedo wins the Workflow/BPM Product of the year The annual Document Manager (DM) awards recognise a...
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Convedo is a gold sponsor of Appian Europe 2019
Event Overview Convedo is a gold sponsor at the Appian Europe 2019 which is taking place in the INTERCONTINENTAL LONDON, THE O2, on 3-4 December,...
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Three ways technology could reshape local government
Three ways technology could reshape local government Cutting-edge advances in technology have already revolutionized a variety of industries, from...
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Convedo partners with Loughborough University
#rpa4good As a part of Convedo's #rpa4good initiative , we are proud to announce that we are working with Loughborough University, London to together...
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Die Integration des Geschäftsprozessmanagements und die „Großen Vier“ der digitalen Welt
Die Integration des Geschäftsprozessmanagements (BPM) mit Big Data, Mobilgeräten und sozialen Medienplattformen sowie der Cloud sollte ein fester...
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ZUGFeRD - elektronische Rechnungen im PDF/A Format
Elektronische Rechnungen sind im Vormarsch. Grosse Unternehmungen nutzen diese Variante der Rechnungsstellung bereits seit einigen Jahren. Das...
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Warum BPM & Was ist eine BPM-Suite?
BPM-Suiten können beträchtliche wirtschaftliche Vorteile mit sich bringen und für eine schnelle Investitionsrendite sorgen, jedoch nur, wenn Sie sich...
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Definition und Vorteile der E-Akte
eakteWas ist eine E-Akte? Grundsätzlich geht es bei elektronischen Akten darum, unterschiedlichste Informationsobjekte so miteinander zu verknüpfen,...
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Best-Practice-Schritte für die Auswahl einer BPM-Suite
Wenn Sie die neueste, bestbewährte BPM-Suite-Technologie zu Ihrem vollen Vorteil nutzen möchten, müssen Sie sich zunächst mit den Ihnen zur Verfügung...
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Der Einsatz künstlicher Intelligenz in der Prozessautomatisierung
Wenn Sie die Worte "künstliche Intelligenz" (AI oder KI) hören, denken Sie vielleicht zuerst an eindrucksvolle Projekte wie selbstfahrende Autos,...
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Was Sie über Robotik-Prozessautomatisierung (RPA) wissen müssen
Das erste Mal, wenn Sie den Begriff "Robotic Process Automation" (RPA) hören, denken Sie vielleicht nicht, dass es sich wie eine so große Sache...
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convedo Selects IRIS and Blue Prism to Bring Intelligent Automation and Document Processing Services to the Cloud
London, Partnership Combines Digital Workforce and Intelligent Document Processing Capabilities into Fully Managed SaaS Offering for Customers...
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RPA - Giving new goals to businesses
Robotic Process Automation is a technology that is swiftly gaining immense popularity in the generation of continual technical advancements. It has,...
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Future of robotic process automation in the banking sector
is continuously transforming the way we live. Everything we do and every advancement we make as humans is marked by a leap in technology. Every top...
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Appian Web APIs Use Case I: Team Calendar
Requirement Analysis Convedo’s Holiday Management Tool has been released on Appian AppMarket earlier this year. One of the key features is the team...
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Appian Web APIs
What are Web APIs? API is a set of subroutine definitions, communication protocols, and tools for building software. Web API, as the name suggests,...
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convedo has been chosen for the prestigious Goldman Sachs Business programme
convedo is proud to announce that we have been selected for the prestigious Goldman Sachs 10,000 Small Businesses UK programmee, after a rigorous...
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Convedo Launches New Appraisal Tool App
Helping employees and supervisors ensure appraisals are correctly and efficiently conducted April 2019, London, UK, convedo, an Intelligent Process...
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What are the best use cases for Robotic Process Automation (RPA)?
RPA is headed to be one of the fastest adopted technologies . Often our customers are excited about taking-on the technology but struggle to identify...
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In the Spotlight: Chenghua Zhang, Junior Consultant
We’re excited to have Dr. Chenghua Zhang join the convedo family as a Junior Consultant within the Digital Process Automation team. We asked Chenghua...
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convedo Launches Intelligent OCR Connector For the Appian Platform
The canon IRIS Xtract Appian Connector Integrates Intelligent Optical Character Recognition (OCR) Capabilities with Digital Process Automation March...
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In the Spotlight: Anthony Wright, Junior Consultant
We’re excited to have Anthony Wright join the convedo family as a Junior Consultant within the Digital Process Automation team. We asked Anthony to...
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Die Vorteile der Robotik in der Finanzindustrie
Robotic Process Automation (RPA) ist derzeit einer der spannendsten Trends in der Business-Technologie. Die RPA-Software "agents", die mit...
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In the Spotlight: Nicholas Foggin, Sales and Account Manager
We’re excited to have Nicholas Foggin (Nick) join the convedo family as a Sales and Account Manager. Nick brings a wealth of industry knowledge and...
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5 RPA Mistakes To Avoid
Robotic process automation (RPA) is a cutting-edge technology that uses automated software “robots” to perform repetitive manual tasks, liberating...
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6 RPA Mistakes To Avoid
Robotic process automation (RPA) is a cutting-edge technology that uses automated software “robots” to perform repetitive manual tasks, liberating...
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What is the Right Work for my Digital Workforce?
The “digital workforce” is a term used to describe the software robots and artificial intelligence solutions that businesses use for higher...
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The changing face of technology within local government
The latest tech developments aren't just altering the face of industries like finance and health care, they're having an impact on public...
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The Benefits of Robotics in Financial Services
Robotic process automation (RPA) is one of the most exciting trends in business technology right now. RPA software "agents," enhanced with artificial...
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Accelerate app development with Low-Code
In today’s dog-eat-dog business landscape, companies that can iterate product development faster and get products to market quicker are those that...
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Practical BPM guide for people who don’t know what BPM is
If you’ve ever wondered about BPM, its capabilities, and what it can do for you, look for no further! This article is the only crash course you’ll...
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Process Mining as Enabler for RPA Implementation
Robotic Process Automation has the potential to streamline many areas of business. The basic idea is that your business employs a host of virtual...
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Intelligent Optical Character Recognition for Robotic Process Automation
Optical character recognition (OCR) is the use of technology to convert machine-printed or handwritten text into digital text. There are a variety of...
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How do companies scale their RPA environment?
Robotic process automation (RPA), the use of software "robots" to automate manual, rules-based processes, offers a variety of advantages, including...
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Identifying Opportunities for Intelligent Automation
Artificial intelligence and automation are two trends that promise to revolutionize the workplace, so what happens when you bring them together?...
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What is Metastorm BPM?
Your vision for business improvements delivered The Metastorm BPM platform delivers the insight, power and agility you need to make your vision for...
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What Consultants don’t Mention about Digital Transformation
A company has made the decision to hire a Consultant to make recommendations on digital transformation. They are to set a path for the digital...
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How to better understand your RPA potential?
Robotic process automation (RPA) offers the potential to revolutionise your business operations by automating large amounts of your workflow,...
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Intelligent Automation: What is the state of play for RPA?
Robotic process automation (RPA) has been heralded as “a revolution in business process automation, ” enabling companies to free up their employees...
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Building the Digital Workforce of the Future
Digital technologies have penetrated nearly every industry and market on the planet. In order to take advantage of this change in the business...
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Convedo Expands in Germany - Opens Office in Frankfurt
Additional EMEA Office Space and Staff Supports BPM & RPA Implementation December 27, 2018, London, convedo, a Digital Process Automation consultancy...
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4 Intelligent Automation Trends for 2019
Intelligent automation, a term for artificial intelligence and machine learning as applied to robotic process automation (RPA), offers a great deal...
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Convedo Joins Blue Prism’s Affiliate Partner Program
Convedo Further Enhances Robotics Process Automation (RPA) Capabilities to Spearhead its Digital Transformation Offering December 17, 2018, London,...
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Robotic Process Automation - Balancing Risk and Opportunity
Companies of all shapes and sizes are adopting robotic process automation (RPA). RPA is revolutionary for industries such as banking, insurance and...
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The Internet of Things - Embracing Data
What is the Internet of ‘Things’? The Internet of Things (IoT) in the simplest terms is a network of physical devices that are connected to the...
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What are the benefits of digital process automation software?
As companies of all sizes and industries seek to “digitally transform” their business, one trend in particular is drawing outsize attention: digital...
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Convedo Announces New Industry Strategy for the Public Sector
Convedo gears their intelligent automation offerings towards the Public Sector. November 8, 2018, London, UK, convedo, a Business Transformation IT...
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How will AI take Robotic Process Automation to the Next Level?
Robotic process automation (RPA) has been on the top of IT to-do lists for years in virtually every industry. After all, if a computer can complete a...
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5 Best Practices for Robotic Process Automation
Robotic process automation (RPA) is the use of “robotic” software agents that can automate a variety of business activities, from analysing data to...
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Building and Scaling Robots that Deliver Impact: The Leap from RPA to Digital Process Automation
Robotic process automation (RPA) has definitely received a lot of attention of late, but you need to be sure that you can separate the truth from the...
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Rethinking the Questions You Should Be Asking About RPA
Although industrial robots have been in operation for the better part of a century, we’re still in the early years of robotic process automation...
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Convedo Announces Gold Sponsorship of Appian Europe 2018
Convedo is proud to be a gold sponsor of Appian Europe 2018, taking place at The Hilton London, Bankside from October 8-9. September 3, 2018, London,...
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Strategies to Successfully Deploy Intelligent Automation
Whether you're interested in the productivity improvements or the lower costs, you've already made the decision to implement robotic process...
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Convedo Launches New Holiday Management Tool App
Helping employees and supervisors record holidays with accuracy and efficiency. August 22, 2018, London, UK, Convedo, a Business Transformation IT...
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Selecting the Right Process for Robotic Process Automation
The bad news: 74 percent of businesses report that they spend more than one-fourth of their employees’ time on repetitive manual tasks. The good...
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Embracing Machine Learning & Intelligence Automation
When looking at the future of business operations, machine learning is a big part of the enterprise landscape. Before machine learning, businesses...
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What Role Does Machine Learning and AI Play in Automation?
In the past several decades alone, innovations in machine learning and artificial intelligence have drastically altered the world as we know it....
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Deliver the Future of Work Today with Intelligent Automation
Any business that hopes to better serve its customers and outcompete its rivals must re-examine its people, processes, and technology on a constant...
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Creating an Intelligent and Connected Digital Workforce
Recent technological advances have made it possible for companies to automate more of their workflow than ever before. According to a 2017 study, IT...
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Using AI to Drive Digital Transformation
Digital transformation hinges on your ability to effectively leverage digital technologies to improve strategy and intelligence for your business....
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What is Intelligent Process Automation?
Streamlined workflows create the foundation for efficiency improvement. In a world where technology can do a lot, it is important to find ways to...
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Shifting from RPA to Cognitive Automation
Companies large and small are focusing on “digitally transforming” their business, and few such technologies have been as influential as robotic...
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Process Intelligence is crucial for the success of Business Process optimisation
Documenting operational processes can take a huge amount of effort at the outset and often businesses underestimate the on-going maintenance...
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Why the Public Sector needs to implement RPA
RPA is a game changer for the public sector. According to the Reform, Work in Progress 2017 Report, in the UK alone, only 20% of public service...
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Why the Public Sector needs to implement RPA
RPA is a game changer for the public sector. According to the Reform, Work in Progress 2017 Report, in the UK alone, only 20% of public service...
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New to Robotics? RPA / RDA, What’s Right for You?
Robotic process automation (RPA) has been receiving a lot of attention recently, and for good reason. Companies of all sizes and industries have...
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Is RPA Right for your Organisation?
Robotic Process Automation (RPA) can be a powerful tool in the right hands, but like any tool, you need to make sure you apply it correctly. Rather...
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How BPM and RPA are evolvingwith cognitive services
According to consulting firm McKinsey & Company, roughly 37 percent of business processes have been digitized . While there remains a great deal of...
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How BPM and RPA are evolving towards the future with cognitive services and machine learning
According to consulting firm McKinsey & Company, roughly 37 percent of business processes have been digitized . While there remains a great deal of...
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Convedo Launches Innovative GDPR First Aid Kit for Process Platforms
Providing process applications for digital transformation and process platforms resulting in demonstrable GDPR compliance. May 25, 2018, London, UK,...
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Financial Sector to Extract Real Value from AI
There's no longer anything "artificial" about the benefits that AI can bring to your company. In only a short time, artificial intelligence has...
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RPA and AI, The Power of Two
Service delivery automation (SDA), a term which refers to the automation of human business activities, is increasingly important for organisations to...
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The untapped potential of RPA
For those organisations that are in the know, robotic process automation (RPA) is already cutting costs and having a major impact on their efforts at...
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Why Low-Code for Digital Transformation?
Companies of all sizes and industries are attempting to "digitally transform" their business, but many of them lack a solid understanding of what...
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Positioning BPM as a catalyst for greater customer centricity
As technology moves forward, it triggers a change in customer behaviour. Unless you are primed with an effective Business Process Management (BPM)...
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Modern Application Development for Digital Business
In the traditional model for developing software applications, programmers and business leaders would first sit down and hash out the specs for the...
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Artificial Intelligence Is Already Here
When you hear the words "artificial intelligence," the first thing that comes to mind might be a super-intelligent computer or a walking, talking...
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The Human Factor of Automation: Change Management for a Successful Implementation
IT environments are more complex than ever before, with potentially hundreds of different software applications running on thousands of workstations....
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5 Ways RPA Drives Financial Services Transformation
Robotic process automation (RPA) isn't yet a household name, but it will be very soon if current trends continue. According to IT research and...
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Get started with RPA in Financial Services
Robotic process automation (RPA) has the potential to radically transform businesses in a variety of industries, and financial services companies in...
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What You Need to Know about Robotic Process Automation
The first time you hear the phrase "Robotic Process Automation" (RPA), you might not think it sounds like such a big deal. After all, businesses have...
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Digital Government Trends to look out for in 2018
Not only can technology radically transform the face of private companies, it can be just as effective in the public sector. According to a 2016...
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A Beginner's Guide to Robotic Process Automation (RPA)
Technology is the new currency of the 21st century. Organizations large and small are seeking to leverage technology in order to improve their...
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9 Steps for Robotic Process Automation (RPA) Innovation
Like machines in industrial factories in the previous decades, robots have the potential to dramatically change business workflows in the coming...
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Robotic Process Automation (RPA) and Enterprise Automation
robotic-process-automation.jpg Robotic process automation (RPA) is one of the most popular trends in digital transformation these days, and for good...
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Low-code Platforms: Ideal to Drive Rapid Digital Transformation
These days, it seems like the buzzword on every CEO's lips is "digital transformation." From the cloud and the Internet of Things to machine learning...
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A Digital Platform for GDPR Compliance
It's fair to say that the General Data Protection Regulation (GDPR) is one of the most important and sweeping laws pertaining to information...
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Decision Management using Appian
Data is one of the most precious resources nowadays. Processes and decisions turning data into value are defining the success of an enterprise. The...
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Top 3 Reasons Digital Transformation Strategies Fail
The last few years have seen an explosion in digital technologies, from cloud computing and the Internet of Things to artificial intelligence and...
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Top 8 factors for BPM Success
Business Process Management (BPM) involves much more than simply modeling business processes. It encompasses the ongoing improvement and management...
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Maximise automation and workflows with machine learning for greater customer impact
In a world where machines can beat humans at Jeopardy! and make complicated medical diagnoses, it's perhaps no surprise that businesses have begun...
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Maximise automation and workflows with machine learning for greater customer impact
In a world where machines can beat humans at Jeopardy! and make complicated medical diagnoses, it's perhaps no surprise that businesses have begun...
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What is Robotic Process Automation?
The future may finally have arrived. Like countless works of science fiction have predicted, robots are showing up in the workplace to help employees...
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What is Digital Process Automation?
Traditional business process management (BPM) techniques and approaches have been utterly transformed by the revolution in digital technologies....
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Appian 17.3 Feature Highlights
The latest release of Appian, the Digital Transformation Platform (TM), accelerates your digital transformation efforts. Appian build 17.3 provides...
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The use of artificial intelligence for process automation
When you hear the words "artificial intelligence," you might first think of impressive projects like self-driving cars, machines that play chess or...
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The 6 Building Blocks for Agile Transformation
Since its introduction in 2001, agile has passed from a trend to a way of life for many software development and consultancy companies. According to...
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Power your Enterprise's Digital Initiatives with Low-Code Platforms
The Internet of Things, cloud computing, big data, and more: all of these technological trends are having a profound (if not revolutionary) impact on...
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How BPM Can Impact Your Digital Transformation
As technology continues to progress, the IT and business departments within an organization will grow further and further intertwined. Digital...
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How can digital platforms help you improve the customer experience?
Digital transformations have revolutionized business and society in the last 20 years, and they're only getting started. According to Gartner, there...
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What is new in OpenText MBPM version 9.5?
This blog post provides an overview of the new features and fixed bugs of OpenText MBPM 9.5. Support for Always On Availability The Always On...
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What does digital transformation mean for traditional businesses?
Technology has created untold opportunities over the last decade, and with the speed of development moving more quickly than ever, this trend shows...
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Important strategies for delivering business applications faster
In today's increasingly digital landscape, software is often the key to industry disruption. A company that delivers products faster, without adding...
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Process Automation in Banking: Prioritizing Integration
There are three means of conducting bank business: analog, digital and automated. Analog banking involves the slow and inefficient use of...
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Process Automation in Banking: What was once a trend, Now a Requisite
Robotic Process Automation in Banking: Once a Trend, Now Almost a Requisite Customer-side digital banking is not new. From ATMs to online banking,...
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What should enterprises look for in low-code platforms?
What Should Enterprises Look For in Low-Code Platforms? According to Microsoft CEO Satya Nadella, every company will be a software company in the...
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Three Pillars of Modern BPM Solutions
Business process management (BPM) systems traditionally help streamline operations through refining processes. With new technologies and changes in...
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BPM Organizational Tips and Initiative Ownership
Business process management (BPM) is a methodical business approach that improves a company's workflow. When developed, integrated and applied...
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BPM and SOA: A Match Made in Heaven
Business process management (BPM) is a methodology that allows businesses to identify and develop their processes in a manner that allows for...
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BPM brings enterprise systems together
A business process management (BPM) approach can identify, develop and evaluate systems in your business to make them more effective, reduce costs...
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What Sets BPM Apart From Other Enterprise Applications
Business process management (BPM) is a methodology that organizations use to identify, improve and manage business processes. The aim is to provide...
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Understanding the BPM Value Equation
Growth is the foundation of any successful business, as companies that stay static cannot respond quickly to market disruptions. Business process...
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Where to Invest in BPM: What Processes Benefit the Most?
When you first start diving into BPM, it can be tempting to try to apply the changes across your entire organization. Before falling into that trap,...
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What is new in OpenText MBPM version 9.4.2?
OpenText MBPM 9.4.2 addresses stability issues and provides support for new environments. See the Supported environments section for more details....
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Workflow Model Types
Conceptual-level Workflow Models Conceptual-level Workflow Models typically provide an end-to-end view of an entire Business Process unless the...
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BPM Software Decisions: Facing a Kaleidoscope of Options
If you're in the market for business process management (BPM) software, the good news is that there are more than 100 vendors from which you can...
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Applying Business Process Management to the Whole Organization
Business process management (BPM) is a methodology by which the processes in the organization are identified, improved and managed to provide clarity...
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BPM: A Powerful Melding of People and Technology
As its name suggests, business process management (BPM) involves enhancing the ways in which a company functions by getting all of its divisions and...
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How to Optimize Your Business Process Management Performance
Your BPM is a crucial aspect of digital transformation, but it requires a significant amount of collaboration and coordination with departments and...
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Smart BPM Focuses on People
Even the best business process enhancements can fail without a smart business process management (BPM) strategy. As companies expend large sums to...
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The Expanding Role of BPM
BPM (business process management) focuses on improving management through use of digital technology and applications, and organizations rely on this...
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How to gain BPM Commitment throughout your Organization
BPM (business process management) focuses on improving management through use of digital technology and applications, and organizations rely on this...
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Digital Transformation Improves Customer/Business Interactions
BPM (business process management) focuses on improving management through use of digital technology and applications, and organizations rely on this...
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Information as Currency: Business Process Management in the Era of Big Data
Content is frequently referred to as the king of the new digital landscape, but content as currency may be a more accurate descriptor. With cost no...
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BPM Benefits: Efficiency, Agility & Control
Traditional organizational silos have reporting and budgetary hierarchies that hinder efficiency because review, evaluation and approval of basic...
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Data without Discipline Leads to Distraction
Big data holds big promise for businesses large and small. The potential for this type of information processing depends entirely on your company's...
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Unstructured vs. Structured Information: Integrating Intelligence for Better BPM
Delays are unacceptable to modern consumers. Technology has transformed consumer expectations, leading to the expectation of quick response in brand...
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The OpenText Process Suite ABC Glossary - WS AppServer Package part 2
WS AppServer Package Finally, you can generate a web service interface on the WS‑AppServer package and thus make the java methods available as web...
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The Future of Government: Communication comes First
Government agencies provide a wealth of services, but a continued complaint has always been the amount of red tape in the way. However, by bringing...
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The Future of Government: Communication comes First
Government agencies provide a wealth of services, but a continued complaint has always been the amount of red tape in the way. However, by bringing...
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The OpenText Process Suite ABC Glossary - WS AppServer Package part 1
WS AppServer Package The WS-AppServer package introduces another level of metadata abstraction based on the metadata document generated on a...
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Businesses and the Digital Transformation
Today's fast-paced digital technology is shaking up the way you do business. Making a digital transformation starts with automating your systems, but...
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The OpenText Process Suite ABC Glossary - Java part 2
JAVA Relational database When connecting to a relational database, you can generate basic CRUD services with the tables defined in the database. This...
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The OpenText Process Suite ABC Glossary - Java part 1
JAVA The Open Text Process Suite platform is primarily built using the Java programming language, this means that there is a tight integration with...
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Evolving to Survive: Digital Business
It seems every year businesses become more digitized, creating a dramatic shift in the way commerce is conducted. Digital businesses are efficient...
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The OpenText Process Suite ABC Glossary - Inbox part 3
INBOX The Inbox artifact When the user opens the inbox application, all tasks and notifications for this user are listed: The Personal Tasks list...
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Fact: e-Government Empowers Efficiency
No industry is more directly tied to the general well-being of consumers than the public sector. Citizens define what they want and need from...
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Embracing E-Government for Better Protection
Digital technology changes everything. If you're not an e-government, you aren't operating as efficiently as you could. In a digital,...
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What Drives the Current Digital Transformation?
Digital technologies are a major factor in your strategy for business process management. From data management to cloud computing, executives are...
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Answering the Call for e-Government
Our world is becoming more and more automated. Technology now touches every part of our lives from the toys our children play with to the way in...
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Understanding Digital Disruptions In BPM Initiatives
Digital disruption occurs when new technologies are introduced to an industry which will affect the value proposition of products and services. This...
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Next steps in digital government (E-Government)
Thought leaders across the public sector agree that "digital government" is the future. The challenge facing government leaders now is how to make...
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The OpenText Process Suite ABC Glossary - DTAP and Database Metadata
DTAP Development, Test, Acceptance and Production. This defines a phased approach to software development and testing. You can refer to the previous...
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Spotlight on the customer: Bridging the Internal-External Divide
As you set yourself the task of improving your company's business processes, you may wish to focus on how your changes will optimize the end...
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The OpenText Process Suite ABC Glossary - Collaborative Workspace (CWS) part 2
Collaborative Workspace Whenever you are developing components with the OTPS platform, you need to build and publish them first to the run-time...
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The latest in ROI measurement
If you're in the fast-paced, ever-shifting world of business, you're likely invested in both business process management (BPM) and return on...
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The OpenText Process Suite ABC Glossary - Collaborative Workspace (CWS) part 1
Collaborative Workspace With the OpenText Process Suite (OTPS) platform, business analysts, designers and developers are working together in a single...
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BPM as a Service is Becoming a Reality
The idea of business process management (BPM) turning from a dream into a reality has been generating a buzz for quite some time. Veteran players in...
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Leveraging Internal Stakeholder Management
Engaging your stakeholders forms the foundation for ongoing success. One of the biggest barriers to business success is lack of trust, both...
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Integrating BPM and the Big 4 of Digital
The integration of business process management with big data analytics, mobile and social media platforms and cloud access should be part of any...
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Integrating BPM and the Big 4 of Digital: Cloud, Social, Mobile and Big Data Analytics
The integration of business process management with big data analytics, mobile and social media platforms and cloud access should be part of any...
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Modern Utopia: Mapping the Transitional Operating Path
Traditionally, the business process included tasks, departments, production and output to overcome such problems as job scheduling. As businesses...
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Bringing together lean, six sigma and BPM
Management styles vary widely across businesses and industries, but some have been so outstandingly successful that they always deserve a look. Lean...
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Spotlight on KPIs, How to realise ROI from BPM initiatives
Business Process Management (BPM) has enabled companies across the globe to enact changes in their processes that have continued to yield impressive...
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The Big Debate: The Past, Present and Future of BPM
The rapid growth in digital technology has caused a profound transformation of business processes -- and, by extension, of the field of business...
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Selling BPM to your business
It's impossible to make the digital transformation successfully without understanding the efficiency of your business processes. Business Process...
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Selling BPM to the business - How to get your internal stakeholders on board
It's impossible to make the digital transformation successfully without understanding the efficiency of your business processes. Business Process...
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Positioning BPM to Deliver Consistent Customer Experience
As technology moves forward, it triggers a change in customer behavior. Unless you are primed with an effective Business Process Management (BPM)...
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Using Java methods in a business process model
While you are implementing a process, you will use the message map to work with the data of the process. All message map data is stored in XML. While...
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Tips for Aligning Strategy with Execution
Setting strategic objectives, putting processes in place to achieve them, and realizing the results you desire seems simple, at least in theory. In...
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4 Tips for Aligning Strategy with Execution through Enterprise Architecture
Setting strategic objectives, putting processes in place to achieve them, and realizing the results you desire seems simple, at least in theory. In...
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Getting started with Digital Transformation
Digital computing, when it first entered the corporate world, was touted as a game changer for business. Transformation was a word often used in...
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Why is BPM of particular importance to governments following a transformational agenda?
The main barrier to progress for e-Government services in most of countries has been a shortfall in useful services. Lack of availability and use for...
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New Features in OpenText MBPM Mobile 9.4
OpenText MBPM Mobile 9.4 includes the following new features: Full form layout support on tablet devices. Ability to design responsive tablet forms...
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How to Disable Submit and Cancel Buttons in OpenText MBPM [Quick Tip]
The following client-side script functions are provided for showing and hiding the Submit and Cancel buttons on a form in OpenText MBPM: showSubmit()...
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Key Regulations in Financial Services
Financial services institutes have been hit harder than most by new regulations. But while burdensome, compliance with the Sarbanes-Oxley Act, the...
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What to Look for in a Document Management Solution
When looking for a document management solution it is wise to consider some key characteristics. Fast and Easy End-user Access If a system is hard to...
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13 OpenText MBPM Shortcuts [Mini Solutions]
OpenText MBPM Shortcuts are mini solutions or techniques to solve “How To” questions that have been raised about MBPM. A few years back, they have...
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Setting the Alert Message in Loopback actions with Metastorm [Quick Tip]
Sometimes we get questions from our customers to very fundamental functionality in OpenText MBPM. One of them was regarding the Alert Message which...
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5 new features in OpenText MBPM 9.3.2
The new version of OpenText MBPM, v9.3.2, comes with 5 new features: Automatic refresh alerts option in the Web Client Custom List enhancements MBPM...
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What are the end of life dates for Metastorm BPM or OpenText MBPM?
Most big software vendors are continously improving their software and adding new features to make their customers happy. Therefore it doesn't comes...
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How to use Dynamic Roles in OpenText MBPM version 9 [Quick Tip]
Sometimes we get questions from our customers to very fundamental functionality in OpenText MBPM. One of the questions we received recently was...
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Embed a PDF document in a Metastorm form [Quick Tip]
There are requirments to to display PDF documents (e.g. Invoices, Purchase Orders, Incoming Letters) on a OpenText MBPM (formerly Metastorm BPM)...
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Last Call for April 2014 OpenText MBPM Classes
We still have room in our next OpenText MBPM Foundation class. It runs April 28 - May 2 @ the OpenText office (Reading, UK) . After completion of the...
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The Ultimate Glossary: 45 BPMN 2.0 Terms Explained
Business Process Modeling Notation (BPMN) is a graphical notation that describes the logic of steps in a business process. This notation has been...
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Metastorm Business Process Management (BPM)
Transform the way you get work done. Metastorm Business Process Management (BPM) allows you to integrate, automate and provide visibility into...
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How good is your OpenText MBPM v9 Knowledge? [Quiz]
Think you know everything there is to know about OpenText MBPM? Prove it with this quiz and let us know on Twitter @convedo how you did. Key Concepts...
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Create a PDF document from a Rich Text control in OpenText MBPM 9.x
Recently one of our Opentext MBPM customers asked us how to produce a PDF document from data entered into a Rich Text control. We have implemented...
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Getting Started with Business Process Management (BPM)
First things first, make sure that there is both a mandate, and funding, for the work you are doing. If you require the support from within your...
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3 Enterprise Architecture Frameworks you should care about
Frameworks are used to encourage the use of a consistent structure for architectural descriptions. Because an Enterprise Architecture (EA) is a...
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Elements of a smooth Metastorm BPM migration project
Vital to achieving buy-in for your OpenText MBPM (formerly Metastorm BPM) migration is the ability to demonstrate project control and transparency -...
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The Seven Principles of Lean BPM
These seven principles describe the overall philosophy of Lean BPM, and all seven must be present in any Lean BPM practice or methodology for the...
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BPM vs Workflow: What's the Difference?
While sharing similar concepts, Business Process Management and Workflow Automation Software are very different in terms of their offerings and...
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Who uses Business Process Management?
Business Process Management (BPM) is used by many large companies to streamline their business and increase customer service. We have implemented BPM...
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Learning to fly, the importance of a Pilot
We’ve recently completed a Proof of Concept in Switzerland which was a little unusual. Its not unusual for us to work in Switzerland, I mean the PoC...
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Process communications, to Inform or interact effectively
I had an interesting and thought provoking discussion with my daughter last evening, which started with a potted history of telecommunications from...
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Business Process Management in Customer Service [INFOGRAPHIC]
Customer service is no longer a cost center. Today, it is the anchor between empowered customers and the business that needs to deliver on the...
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5 common pitfalls in Process Optimisation
Chances are, if you’re reading this then you are already a convert to the advantages of process optimisation . You know how it helps you to meet...
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ROI - Crucial to your BPM pitch
Business process management (BPM) is an invaluable and rewarding aspect to optimising your business, but it's not always easy to convince the company...
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5 reasons for BPM project failure
Business Process Management (BPM) has come a long way since it was first vaunted as the saviour of modern business, the idea of managing the...
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MBPM at Enterprise World - Time to go Local?
The OpenText Enterprise World conference is upon us again, and this year it has some fantastic speakers attached to it, including, wait for it, one...
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OpenText MBPM Integration Capabilities
OpenText MBPM offers a comprehensive suite of capabilities to provide integration with applications on a wide variety of different platforms....
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Metastorm Migration in a Nutshell [INFOGRAPHIC]
If you’re still working with Metastorm BPM v7 or earlier, there’s no doubt you’ve been considering the implications of migrating to v9 MBPM. Take a...
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Migrating Software - Don't making a meal of it!
Much conversation is had around the subject of software upgrades or migrations, ranging from the evangelist who trusts that every patch release and...
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OpenText MBPM 9.3 released!
Today, OpenText announced the release of OpenText MBPM 9.3 and OpenText BPM Mobile 9.3. Below are the release highlights: Complex Web Service Data...
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5 Simple Steps to Improving Your Business Processes
In most businesses, a surprisingly large percentage of the daily actions taken by most employees are repetitive and predictable in nature....
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Five steps to getting a BPM project off the ground
As with most things in business, we often start the design stage of a major Business Process Management project with the best of intentions. We know...
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How to adapt your processes to support customer experience goals?
When dealing with the organisation of any business operation, it's important to remember the end result. That is improving the customer experience...
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9 Steps to establish a process centre of excellence
The primary goal of any business is to establish itself as a successful enterprise that runs on well managed efficiency. This comes from a pragmatic...
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The Keys to Successful Business Transformation
It used to be that business transformation was something necessitated by a lack of leadership over a significant length of time. From time to time a...
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Big Data and Its Importance for an Enterprise
Big data that is, data sets too large to be dealt with via conventional means used to be the domain of a very select few; theoretical physicists...
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7 Keys to Successful Business Process Management
It seems that the only constant in todays business world is change. Markets, technology, suppliers almost any aspect of our business can change...
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Leverage Technology for Business Transformation
In today's dynamic and constantly shifting business landscape, there are a number of possible reasons why a company may need to perform a complete...
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10 Enterprise Information Management Mistakes to Avoid
We live in the information age, and the information that surrounds us is an invaluable resource. If we are to thrive in the modern business world we...
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The Value of Business Process Management
It seems relatively self-evident that the more efficient and well designed a companys business processes are, the more smoothly the business will...
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Smart Process Apps - the next big thing in BPM?
Today's business environment would be unrecognizable to even the most forward thinking of executives from as little as 20 years ago. Regardless of...
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10 Reasons to start with Big Data
The only way for a company to survive in any industry today is to stay ahead of the game. With the life cycle of products becoming increasingly...
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